Privacy Policy

Our Commitment to Privacy

At TypingFlo, your privacy is fundamental to everything we do. This Privacy Policy explains how we collect, use, and protect your information when you use our typing practice platform. We believe in transparency and giving you control over your data.

Information We Collect

Account Information

• Email address and name (when you create an account)
• Profile information you choose to provide
• Authentication data for account security

Typing Performance Data

• Words per minute (WPM) and accuracy metrics
• Typing session duration and frequency
• Progress over time and skill development
• Flow state levels and performance patterns
• Error patterns and improvement areas
• Video content preferences and completion rates

Usage Analytics

• Pages visited and features used
• Session duration and frequency
• Device and browser information
• General location (country/region only)

Technical Data

• IP address and device identifiers
• Browser type and version
• Operating system information
• Crash reports and error logs (when they occur)

How We Use Your Information

Core Service Delivery

• Provide personalized typing practice sessions
• Track your progress and skill development
• Generate analytics and insights about your performance
• Enable flow state optimization features
• Facilitate leaderboards and friendly competition

Product Improvement

• Analyze aggregate usage patterns to improve our platform
• Develop new features based on user needs
• Optimize video content and difficulty progression
• Enhance flow state psychology implementations

Communication

• Send important account and service updates
• Provide customer support and assistance
• Share typing tips and educational content (if you opt in)
• Notify you of new features that might interest you

Data Protection and Security

Security Measures

• Industry-standard encryption for data in transit and at rest
• Secure authentication and session management
• Regular security audits and vulnerability assessments
• Access controls limiting who can view your data
• Secure cloud infrastructure with monitoring and backups

Data Storage

Your data is stored securely in the United States using enterprise-grade cloud infrastructure. We implement appropriate technical and organizational measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

For detailed information about our security practices, please visit our Security page.

Your Privacy Rights

Access and Control

• View your data: Access all personal information we have about you
• Update information: Correct or update your account details
• Export data: Download your typing statistics and progress history
• Delete account: Permanently remove your account and associated data
• Control analytics: Opt out of usage analytics collection

Communication Preferences

• Opt out of promotional emails while keeping important account notifications
• Choose which types of updates you want to receive
• Unsubscribe from all non-essential communications

Information Sharing

We do not sell your personal information. We only share information in these limited circumstances:

Service Providers

We work with trusted third-party services that help us operate TypingFlo, such as:

• Cloud hosting and data storage providers
• Analytics services (with anonymized data)
• Email communication platforms
• Customer support tools

Anonymized Analytics

We may share aggregated, anonymized usage statistics to help improve typing education research. This data cannot be used to identify individual users.

Legal Requirements

We may disclose information if required by law, such as in response to valid legal processes or to protect the safety of our users and the public.

Cookies and Tracking

Essential Cookies

We use cookies that are necessary for the platform to function, including:

• Authentication and session management
• Security and fraud prevention
• Remembering your preferences and settings

Analytics Cookies

We use analytics cookies to understand how our platform is used and to improve the user experience. You can opt out of these through your browser settings or by contacting us.

International Users

TypingFlo is operated from the United States. If you are accessing our service from outside the US, please be aware that your information will be transferred to, stored, and processed in the United States. By using our service, you consent to this transfer and processing.

Children's Privacy

TypingFlo is designed for users 13 years and older. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete it immediately. Parents who believe their child has provided us with personal information should contact us at privacy@typingflo.com.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of significant changes by email or through the TypingFlo platform. Your continued use of our service after such modifications constitutes acceptance of the updated Privacy Policy.

Contact Us About Privacy

If you have questions about this Privacy Policy or how we handle your information, please contact us:

• Email: privacy@typingflo.com
• Support: Contact Form
• Data Requests: Access, update, or delete your data through your account settings